FAQs

  • We offer three flexible care options:

    • Nanny Shares: A shared-care arrangement where two families split the cost of one amazing nanny.

    • Part-Time/Short-Term Care: Perfect for families who need help on a more limited basis or during transitional times.

    • Babysitting Membership: Access to a roster of reliable, vetted sitters for date nights, work events, or whenever you need a break.

  • All of our nannies go through a multi-step screening process that includes:

    A thorough background and MVR check.

    CPR/First Aid certification

    In-depth interviews to assess experience, communication, and values. We only work with nannies we’d trust with our own families—because yours deserves nothing less.

  • Nanny Shares Placements:

    We understand that even with the best match, sometimes things just aren’t the right fit. That’s why we offer a 30 day grace period:

    • Within the first 30 days, we’ll help you swap your nanny or share family at no additional cost.

    • After 30 days, we’re still here to help! You can request a replacement at any time for a small fee of $600, and we’ll restart the matchmaking process to find you the right fit. Part - Time & Short - Term Placements:

    We know that flexibility matters—especially when your childcare needs are temporary or part-time. That’s why we offer a 2-week grace period for all short-term and part-time placements:

    • Within the first 2 - week, if it’s not the right fit, we’ll rematch you with a new nanny at no additional cost.

    • After the 2-week period, you can still request a replacement for a $400 fee, and we’ll gladly restart the search to help you find the right match.

  • We currently serve Denver and surrounding areas, with plans to expand to new cities soon. If you’re outside our current service area, feel free to reach out—we’d love to hear from you and see how we can help.

  • Our babysitting membership gives you access to trusted, vetted sitters on demand. For just $40/month, you’ll receive:

    • Priority booking

    • Access to our sitter roster

    • Peace of mind knowing your sitter is part of our certified network It’s care you can count on—anytime.

  • Your search fee helps cover:

    • Comprehensive background and MRV checks

    • CPR/First Aid certification for your nanny

    • Curated matchmaking based on your family’s specific needs and values it’s a one-time fee that helps us ensure quality, safety, and a smooth placement process.

  • Yes! If you already have a nanny or a family you’d like to share with, we can still help by formalizing the arrangement, handling contracts, and offering ongoing support. We’re here to make it work for you—whatever stage you’re at.

  • We love questions. Seriously! Just reach out through our contact page or email us directly, and we’ll get back to you ASAP!

Fees

  • (34 hours or less per week) Initial Search Fee: $500

    Placement Fee: 5% of the nanny’s gross annual salary

    Final Installment: $500 due 14 days after the nanny’s start date

  • (35 hours or more per week, including nanny shares and short-term roles)

    Initial Search Fee: $500

    Placement Fee: 7% of the nanny’s gross annual salary

    Final Installment: $500 due 30 days after the nanny’s start date

  • Monthly Membership Fee: $40

    Families without a membership pay $60 per booking for one-time or last-minute requests

    Members receive priority access to vetted babysitters for occasional or last-minute needs.

    Memberships are billed monthly and can be cancelled with two weeks’ notice before the next billing cycle.

    To cancel, families must contact the agency directly

  • Families must comply with all state and federal labor laws, including paying overtime (time-and-a-half) for any hours over 40 per week.

    All placement fees are calculated from the nanny’s gross annual salary.

    All fees are non-refundable and due as scheduled, regardless of changes in schedule after placement.

    A payment plan is available to families who need more flexibility, for a small additional fee.

    Please let us know if you’d like to explore that option.